Fd99 platform's Terms and Conditions

1 General Terms & Conditions

By accessing the fd99 platform or creating an account, you confirm that you have fully read, understood, and agreed to these Terms & Conditions. These terms apply to all fd99 services, games, bonuses, and payment activities.

Fd99 reserves the right to modify these Terms & Conditions at any time. Any changes take effect immediately upon being published on the website. We recommend reviewing this page regularly.

These Terms & Conditions are governed by the laws of Bangladesh. In any dispute, the decision of fd99 management shall be final.

2 Account Register

To create an account on fd99, you must meet the following requirements:

• You must be at least 18 years of age.
• You must be a legal citizen or resident of Bangladesh.
• Each individual may only register one account.
• All information provided at registration must be truthful and accurate.
• You are solely responsible for keeping your account password confidential.

Fd99 may request valid ID, proof of address, or other documents at any time for KYC verification. Withdrawals may be temporarily held until verification is complete. Creating multiple accounts will result in all accounts being closed and funds may be forfeited.

3 Deposits & Payments

Fd99 currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 200, and the maximum varies depending on the payment method used.

• Deposits are typically credited to your account within 1–5 minutes.
• If a deposit is unsuccessful, please contact support within 24 hours.
• Deposits from third-party accounts are strictly prohibited.
• No additional charges are applied to deposits.
• A record of every deposit will be saved in your account history.

Fd99 reserves the right to temporarily hold any suspicious transaction until it has been verified. In line with our anti-money laundering policy, fd99 monitors all high-value transactions.

4 Withdrawal Policy

Your account must be verified before you can withdraw winnings from fd99. The following conditions apply to all withdrawals:

• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals are typically processed within 15–30 minutes.
• A daily maximum withdrawal limit applies — contact support for details.
• Wagering requirements must be met before withdrawing any winnings from bonuses.

Fd99 reserves the right to hold withdrawals and conduct an investigation if fraud or illegal activity is suspected. The account in question may be temporarily suspended during the investigation.

5 Bonuses & Promotions

Fd99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming.

• Welcome Bonus: Up to 150% on your first deposit — 30x wagering requirement.
• Free Spins: Applicable to select games, validity is typically 7 days.
• Reload Bonus: Applicable on qualifying deposits each week.
• Cashback: Applied at a set rate on weekly net losses.

Claiming the same bonus multiple times, using bonuses across multiple accounts, or attempting to exploit the bonus system in any way will result in the bonus being cancelled and may lead to account closure. Bonus funds cannot be withdrawn directly — withdrawal is only possible after wagering requirements have been met.

6 Gaming Rules

Every game on fd99 is powered by internationally certified RNG (Random Number Generator) technology, ensuring each outcome is completely random and impartial.

• If your internet connection drops during a game, your game state is automatically saved.
• If a game is cancelled due to a technical error, the wager amount will be refunded.
• Any dispute regarding a game outcome must be reported to support within 24 hours.
• In Live Casino, the dealer's decision is final.

Fd99 does not alter or predetermine the outcome of any game. In the event of any software issue, the decision of fd99 management is final and binding.

7 Prohibited Activities

The following activities are strictly prohibited on the fd99 platform:

• Creating or operating multiple accounts.
• Using bots, automated software, or artificial intelligence to play games.
• Attempting to access or hack another user's account.
• Depositing money from illegal sources or engaging in money laundering.
• Bonus system abuse or arbitrage betting.
• Any fraudulent or deceptive activity directed against fd99.
• Threatening or harassing other players.

8 Account Closure & Suspension

Fd99 reserves the right to temporarily or permanently close any account under the following circumstances:

• For violation of the Terms & Conditions.
• Registering with false or inaccurate information.
• For failure to cooperate with identity verification.
• If an account has been inactive for an extended period (12 months).
• For legal or regulatory reasons.

You may request to close your account at any time. Please withdraw your balance before closing. A maintenance fee may be deducted monthly from inactive accounts.

9 Responsible Gaming

Fd99 is committed to responsible gaming. Gaming is meant to be enjoyable — it should never become a problem. To support this, fd99 offers the following tools:

• Deposit Limits: Set your own daily, weekly, or monthly limits.
• Bet Limit: Cap the maximum amount allowed per bet.
• Cooldown Period: Take a break of 24 hours to 30 days.
• Self-Exclusion: Permanently close your account.
• Reality Check: Receive periodic notifications about your playtime and spending.

If you notice any signs of problem gambling, please contact our support team immediately. For more information, visit our Responsible Gaming Visit the page.

10 Privacy Policy

Fd99 takes the protection of your personal data very seriously. For full details on how we collect, use, and safeguard your information, please see our Privacy Policy Available on the page.

• Your information is never sold to any third party.
• Only the information necessary to provide our services is collected.
• All data is secured with SSL encryption.
• Information may be disclosed to authorities when required by law.

11 Changes & Amendments

Fd99 may update these Terms & Conditions, in part or in full, at any time. Members will be notified of significant changes via their registered email or a platform notification.

Any changes to the Terms & Conditions take effect from the date they are published. Continued use of the platform after such changes will be considered acceptance of the updated terms. We recommend reviewing this page periodically.

12 Contact

For any questions or complaints regarding these Terms & Conditions, please contact our support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Click the chat button in the bottom-right corner of the platform.
• Email: [email protected]
• Response time: typically within 15–30 minutes.

For more information, visit our FAQ Page — you'll find answers to the most common questions there.